Hard Tickets vs. TicketFast

There is great debate over “hard tickets” and “Ticketfast”. In the end, it’s up to you what you want to use, but here are the facts about them:

Buyers generally feel more comfortable with the legitimacy of hard tickets, but Ticketfast is stress free because you get them instantly and you can email them to the buyer up until the last minute. (Note: if you have to email Ticketfast tickets right before the event, still make sure to print of a copy and ship them normally. It won’t matter if the shipped tickets arrive after the event is taken place. If the buyer tries to dispute they didn’t receive their tickets, you will still have a confirmation number saying that you did and in most circumstances Paypal will not look into the matter that far to see if they arrived before the actual event took place. Having the confirmation number will be enough proof for them.)

A lot of buyers are wary of buying Ticketfast tickets because it is fairly new technology and they can easily be copied. Some buyers like hard tickets because they keep the stubs as keepsakes, so they may not be happy to receive a piece of paper instead. It doesn’t help that a lot of Ebay auctions stress that they have hard tickets, which gives the impression that Ticketfast, is bad.

Hard tickets come with free delivery whereas Ticketfast charges a $2.50 fee. (Anybody else wondering why Ticketfast costs money when you have to use your own ink and printer to print the things off?)

If you do sell Ticketfast tickets make sure you state this in your auction. Customers will be expecting hard copy tickets, not a piece of paper printed off from your house. You will have far less headaches telling your customers this up front. They also don’t feel like paying $15 in shipping charges for something they could have printed at home themselves.

In the end it comes down to personal preference. I always choose hard tickets because that’s what I would want if I were the customer, but if it was for an event that was really close, I would choose Ticketfast and at least relieve a little bit of the stress knowing I’ll have more time to ship them.